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Salesforce Trust Notification: Root Certificate Update

Overview

In alignment with Salesforce Trust and security standards, Salesforce will enforce the presence of the DigiCert G2 Root Certificate in all relevant trust stores starting February 5, 2026.

Potential Impact

If the DigiCert G2 Root Certificate is not present in a trust store, the following issues may occur:
  • Disruption to API connections for existing integrations
  • Access issues when using certain web browsers

Impact on Simploud

API Integrations

No action is required.
Simploud is already compliant with this requirement, and the DigiCert G2 Root Certificate is present across Simploud-managed environments, including Salesforce and SharePoint. Existing Simploud integrations will continue to function normally.

Web Browsers

All major modern browsers already trust the DigiCert G2 Root Certificate, including:

  • Mozilla Firefox
  • Google Chrome
  • Microsoft Edge
  • Apple Safari
  • Opera


If you are using a different browser or have specific concerns, please contact Simploud Success via your Configuration Item.

Customer Action (If Applicable)

If you maintain custom or third-party integrations connected to your Simploud org (for example, SAP, Jira, or other external systems), please confirm with the respective service provider that the DigiCert G2 Root Certificate is installed and trusted in their environment.