Welcome to Simploud Academy

Your one-stop hub for learning, troubleshooting, training, and staying updated with the latest features, resources, and news from Simploud.

Find What You Need

Explore the most relevant topics to get up and running quickly — whether you’re new, managing a team, or looking for training.

Are you new to Simploud?

Wants to learn about certain processes?

Interested in how users are managed?

Do you have a question?

How to Use This Site

This support site is designed to guide you through every step of your Simploud journey. From getting started, to advanced training, to staying up-to-date with webinars and news — you’ll find everything here.

Explore Simploud Resources

Access everything you need to learn, manage, and grow with Simploud — from basics and processes to FAQs, updates, and training.

Starting with Simploud

Access step-by-step guides and video tutorials to quickly learn core Simploud features, workflows, and best practices.

User and Access Management

Access step-by-step guides and video tutorials to quickly learn core Simploud features, workflows, and best practices.

Trainings

Access step-by-step guides and video tutorials to quickly learn core Simploud features, workflows, and best practices.

News

Access step-by-step guides and video tutorials to quickly learn core Simploud features, workflows, and best practices.

FAQs

Access step-by-step guides and video tutorials to quickly learn core Simploud features, workflows, and best practices.

Recommended Resources for You 

Getting Started with Simploud

Learn how to set up your account and navigate key features.

User & Access Management

Manage users, roles, and permissions with confidence.

Data & Integrations Basics

Connect Simploud with your favorite tools and manage data securely.

What our Customers say

Simploud Customer Success team works with you every day to support your journey. We collect your feedback to improve ourselves as well. Here are some input from you, reflecting on our collaboration:

Thanks for your patience and speed with all my requests!

Simploud Customer

The templates logic was updated successfully. Thank you for your great support!

Simploud Customer

Fast and precise

Simploud Customer

Rapid and efficient as always!

Simploud Customer

Great quick help.

Simploud Customer

Excellent and very efficient, thanks!

Simploud Customer

Always service minded 🙂

Simploud Customer

Frequently Asked Questions

Find quick answers to the most common questions about using Simploud — from getting started and managing users, to troubleshooting, integrations, and beyond.

Is Simploud support free to access? 

Yes, all documentation, FAQs, and learning resources are freely available for Simploud users.

Who can use Simploud trainings? 

All Customers can access the trainings via their environments (sandbox or production).

Do I get a certificate after trainings or webinars? 

By default no certificate is issued via the Simploud Academy page. Although, it is possible to perform the trainings via the Training Material workflow of the Simploud platform, where the certificate can be issued. Please contact your System Administrators if you want this option enabled.

How often is the support content updated?

Simploud Academy is updated regularly, whenever new content becomes available (e.g. webinar, new process training, updated FAQ, etc.)

Where can I get additional help? 

If you need additional help, please ask your System Administrator first and Simploud Success Team will be reached out, if needed.